Shipping & Delivery

Shipping & Delivery – GetCraveLess

Last updated: March 30, 2025

At GetCraveLess, we do our best to ship your order quickly and with care. Below you’ll find everything you need to know about our shipping times, costs, and process.

1. Processing Time

Orders placed on business days before 4:00 PM are usually processed the same day. Orders placed after 4:00 PM or on weekends will be processed the next business day.

2. Delivery Times

  • EU countries: 3–7 business days

Note: During peak periods like holidays, delivery may take a bit longer.

3. Shipping Costs

  • Orders under €30: €3.95 shipping fee

  • International orders: Calculated at checkout

4. Track & Trace

Once your order ships, you’ll receive a Track & Trace email to follow your package.

5. Delayed Delivery

Haven’t received your order after 5 business days? Contact us at info@getcraveless.com — we’re happy to help!

Returns & Refunds – GetCraveLess

We want you to be 100% satisfied with your purchase. If you’re not, you can return your product within the return period.

1. Return Period (Right of Withdrawal)

You have the right to return your order within 14 days of delivery — no explanation needed.

2. Return Conditions

  • The product must be unused, undamaged, and complete

  • Return must be requested within 14 days of delivery

  • Product should be in original packaging (if possible)

3. How to Return

  • Email info@getcraveless.com with your order number and (optional) reason for return

  • We’ll send you return instructions

  • Ship the product to the address provided

  • We’ll process your return within 5 business days of receipt

4. Return Shipping Costs

Return shipping costs are at your own expense, unless the item is defective or incorrect.

5. Refund

Once we receive and inspect the returned item, we’ll issue your refund within 5 business days via your original payment method.

6. Want to Exchange?

Looking to exchange your item for something else? Contact us and we’ll arrange it quickly.

7. Damaged or Faulty Product?

That’s not supposed to happen! Contact us within 48 hours of receiving your order at info@getcraveless.com, and we’ll make it right.